Return Policy
We hope you never need this information, but we will do what we can to make it right for you.
Cancellation
Cancellation will not be accepted once t-shirt have been ordered or printed.
Returns
To Return a Custom a Templates of Love product:
You must request an RMA (Return Merchandise Authorization) number before making a return. To obtain an RMA number simply email us at (my Website) and make a request for a RMA number. Please be sure to let us know in your email the date of your purchase, what you would like to return and why you want to return the product. The RMA number once received, must be written in a conspicuous place on the outside of the return parcel.
What cannot be Returned:
Due to the nature of custom printed apparel, we cannot accept returns or exchanges of any items unless the merchandise is misprinted, materially flawed, or defective. In addition, please note that sizing can vary between body type and styles. If you have any questions about how a garment may fit, please be consulted by our size chart on our website or please email (my website)
We cannot be responsible for the purchase of incorrect sizes and will not be able to accept returns for this reason once the garments are custom printed.
If your items are misprinted, materially flawed, or defective in any way, please contact us at (my website) within 7 days from receipt of merchandise and we will be happy to arrange for a return, reprint or credit. Please provide your order number with all correspondence.
Return for exchange or store credit: must be made within 14 days of receipt of purchase.
To return your items:
Contact www.templatesoflove.com to obtain an RMA (Return Merchandise Authorization) number. Please indicate if you want a replacement or a refund.
Write the RMA number written in a conspicuous place on the outside of the return parcel.
Send the package to:
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Templates of Love -Returns
1805 Chandler Court SW
Decatur, AL 35603
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